Have you ever wondered: “What are other homeowners experiencing when they renovate?” or “How did they ensure the final product was what they wanted?” This week we reached out to Mr. & Mrs. Adams, homeowners of a 1980’s back-split located in Kitchener, Ontario. They renovated their bathroom in 2011 and we wanted to know how the renovation went and how they feel about it now, almost three years later.
We sat down with Mr. & Mrs. Adams and I wasn’t surprised to hear that they still had strong emotions about how it went. Even three years later, they remember exactly how they felt and what they didn’t feel comfortable with. As we always say – homeowners have a lot of emotion involved when it comes to making changes in their home, after all home is where the heart is.
Our second bathroom on the lower level of our home. It is a three piece bathroom with a stand up shower that was outdated and needed to be updated to fit our needs.
Yes, we did quite a bit of research.
Yes – we got feedback from everyone on their experience, including the contractors they used.
It took us about 3 months to select him. We choose the contractor based on his timeline and he was referred to us through a family member.
We felt at times that our needs were not being met. We felt we were sometimes in the dark with regards specifically to changes and or what was going to be taking place next. On one occasion we came home to find that the shower floor had been tiled with two different colour lots. If we had not brought this to the attention of the contractor we felt it would have remained that way.
More communication. We had to continually email the contractor and then there was always a delay in him responding – We had to rearrange our schedules in order to communicate with the contractor face to face.
Overall we were pleased with the results. On the other hand, in hind sight there were 3 things that we wish would have been discussed and in the end done differently.
We would advise them to ask for references and nail down with the contractor their expectations when it comes to communication!